Prices

• 1hr 15min classes: £12.50 per class enrolled, payable in a six- or seven-week block; £16 to drop in.
• 1hr classes: £11 per class enrolled, payable in a six- or seven-week block; £14 to drop in.
• One-to-one sessions: £70 (24hr notice required for cancellations, otherwise full fee will be expected)

Bookings and cancellations

At be:well studio, we keep our classes small and personal — no more than 12 students — so that you receive individual attention, a calm atmosphere, and caring guidance from your instructors. This is at the heart of what we do, and it’s what makes our studio special.

Because we run on such a small scale, we have to plan carefully. When a space is booked, it’s held just for you — and with limited places available, late cancellations, changes, or refunds quickly have a real impact on everyone.

To keep things running smoothly, we have a clear class cancellation policy: you can cancel up to 12 hours before your class and receive a class credit to use within the same block (terms are different for special events). This gives you as much flexibility as we can offer while still keeping the studio sustainable.

Beyond that window, we’re not able to refund or carry sessions forward. It’s not about being strict — it’s simply what allows us to continue offering small, high-quality classes, and a personal experience at an affordable price.

Thank you for understanding, and for supporting a small studio that genuinely cares about its students.

Terms & conditions

1. Your place in a class or event is only guaranteed once you have paid.
2. Cancellations: my booking system is on Gymcatch. You can use this booking system to cancel a class up to 12 hours before the class start, and you’ll receive a class credit. You can use this credit to book another class, as long as it’s before the end of the current course. If you’re not sure when that is, do ask, but each course is usually six to eight weeks long. Classes cannot be carried forward to the next block.
3. Classes are not refundable.
4. If we have to cancel a class, we will carry it over to the next term or you can choose to catch up at another class, space allowing.
5. Events/workshops/retreat bookings are not refundable. If you’ve paid for an event and then find yourself unable to attend, you may be able to send someone else in your place – but please ask first.
6. One-to-one sessions: these must be paid for in advance. 12hrs notice is required for cancellation, in which case we can transfer your booking to another date.
7. We’re not able to offer refunds or transfers outside of these terms, even in cases of illness (yours or others’), unexpected commitments, or changes of personal circumstances. With care and respect, we kindly ask that you don’t request exceptions. Thank you for your understanding.